Website Terms of Use

1. Who we are and what these terms cover

These terms of use govern your use of the websites at subphonic.ai and aiphoria.net (together, "our website"). They are published by aiphoria Limited, trading as Subphonic ("Subphonic", "we", "us", "our"), registered in England and Wales (company number 14968896), registered office at 30 St. Giles, Oxford, England, OX1 3LE.

These terms apply to all visitors to our website. They do not govern your use of our products and services (Focus, Transact, and related platforms) — use of those is governed by the separate subscription or service agreement between you (or your employer) and us.

By accessing or using our website, you confirm that you accept these terms and agree to comply with them. If you do not agree, please stop using our website.

2. Other policies that apply to you

These terms of use should be read alongside:

• our Privacy Policy — which explains how we collect and use your personal data; and
• our Cookie Policy — which explains how we use cookies and how you can manage them.

3. Changes to these terms and to our website

We may update these terms from time to time. We will update the "last updated" date at the top. Please check back periodically, as continued use of our website following any changes constitutes acceptance of the updated terms.

We may also update, suspend, or withdraw our website (or any part of it) at any time without notice. We will not be liable to you if our website is unavailable for any reason.

4. Acceptable use

You may use our website only for lawful purposes and in accordance with these terms. You must not use our website:

• in any way that breaches any applicable local, national, or international law or regulation;
• in any way that is fraudulent, harmful, or deceptive, or that has any fraudulent, harmful, or deceptive purpose or effect;
• to transmit any unsolicited or unauthorised advertising or promotional material;
• to knowingly transmit any data or upload any material that contains viruses, trojans, worms, spyware, adware, or any other harmful programs or code designed to adversely affect the operation of any computer software or hardware;
• to attempt to gain unauthorised access to any part of our website, our servers, or any server, computer, or database connected to our website; or
• to attack our website via a denial-of-service or distributed denial-of-service attack.

We reserve the right to suspend or terminate your access to our website if you breach any of these provisions.

5. Intellectual property

5.1 Our content

Our website and its entire contents — including text, graphics, logos, images, audio clips, video, and software — are owned by us or our licensors and are protected by copyright, trade mark, and other intellectual property laws.

You may view and print pages from our website for your own personal, non-commercial use, provided you do not modify the content in any way and you retain any copyright or other notices.

You must not reproduce, distribute, modify, create derivative works from, publicly display, republish, or exploit any part of our website for commercial purposes without our prior written consent.

5.2 Our trade marks

Subphonic, aiphoria, Focus, Transact, and associated logos are trade marks of aiphoria Limited. Nothing on our website grants you any licence or right to use any of our trade marks without our prior written permission.

5.3 Your content

If you submit any content to us via our website (for example, through a contact form or enquiry), you grant us a non-exclusive, royalty-free, perpetual licence to use that content for the purpose of responding to your enquiry and operating our business. You confirm that any content you submit is accurate and does not infringe the rights of any third party.

6. Links to third-party websites

Our website may contain links to third-party websites and resources. These links are provided for your convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Linking to a third-party website does not imply our endorsement of that website or its contents.

7. Links to our website

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. We reserve the right to withdraw linking permission at any time.

8. User submissions

Our website is not intended to host public user-generated content. Where we provide any facility for you to submit information (such as a contact or enquiry form), you must not submit content that:

• is defamatory, obscene, offensive, hateful, or inflammatory;
• infringes any third party's copyright, database rights, trade mark, or other intellectual property;
• is misleading, deceptive, or likely to mislead or deceive; or
• promotes discrimination, violence, or illegal activity.

We reserve the right to remove any submission that does not comply with these standards.

9. Disclaimer of warranties

Our website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we exclude all representations, warranties, and conditions (whether express or implied) in relation to our website, including as to satisfactory quality, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• our website will be uninterrupted, error-free, or free from viruses or other harmful components; or
• the information on our website is complete, accurate, or up to date.

10. Limitation of liability

To the fullest extent permitted by law:

• we exclude all liability for any loss or damage arising out of or in connection with your use of, or inability to use, our website;
• in particular, we exclude liability for any indirect, consequential, special, or incidental loss, including loss of profits, loss of business, loss of data, or loss of goodwill; and
• our total liability to you in connection with our website shall not exceed £100.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

11. Viruses

We do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your own technology to access our website and should use your own virus protection software.

12. Governing law and jurisdiction

These terms of use, and any dispute or claim arising out of or in connection with them or their subject matter or formation, are governed by and construed in accordance with the law of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms, subject to any mandatory provisions of the law of your country of residence that may apply.

13. Contact us

If you have any questions about these terms, please contact us:

aiphoria Limited (trading as Subphonic)
30 St. Giles, Oxford, England, OX1 3LE
subphonic.ai/contact

These terms were last updated on 24 March 2026.