About Subphonic
Subphonic is an AI-first technology company transforming how businesses capture, understand, and act on conversational data to drive smarter outcomes. The platform combines secure voice capture, high-accuracy transcription, and advanced AI to turn every conversation — from customer support calls to internal communications — into structured insights that teams can search, analyse, and act on with confidence.
Subphonic's suite includes products like Focus (AI-powered compliance and conversational intelligence), Transact (secure, PCI-compliant payment processing over voice and digital channels) and fully Certified Microsoft Teams recording bots. Built for modern enterprises, our solutions integrate easily into existing workflows and systems, with robust developer support.
Headquartered in the UK with a global team of AI and communications experts, Subphonic emphasises secure, ethical, and scalable AI that empowers businesses without replacing their teams.
Why "Subphonic"?
If you've ever seen a cymatic pattern — the geometric forms created when sound vibrations ripple through sand or water — you'll know that audio isn't invisible at all. It leaves fingerprints. It creates structure. It reveals order hidden beneath noise. That idea sits at the heart of Subphonic.
Cymatics shows us that every frequency carries meaning. Beneath what we hear is pattern. Beneath pattern is signal. Beneath signal is intent. We're fascinated by that invisible architecture — the shapes behind speech, the rhythm behind conversation, the intelligence hiding in plain sight.
And that's where the name comes from.
Look underneath. Decode the unseen. And bring clarity to communication.
"Sub"
Below, beneath, underneath, not yet heard. It's about what sits behind the surface — the context, the emotion, the pattern you can't quite see until you know how to look.
"Phonic"
Audio, sound, communications, DTMF, frequency, voice. It's the raw material of communication — human, messy, rich, alive.
Our Team
A product is nothing without the people driving it. We're an excited, vibrant team of data experts and AI specialists, united by a passion to transform how you interpret information about your business.
Leadership team
Matthew Bryars
Chief Executive Officer & Co-Founder
Paul Glover
Chief Technology Officer & Co-Founder
James Hiscott
Chief Operating Officer & Co-Founder
Peter Kelly
Chief Engineering & Platform Officer
Ian Cummings
Chief Acceleration Officer
Shaun Rhoades
Chief Finance Officer
Customer Success team
Emma Essex
Head of Customer Success
Karl Parson
Customer Success
CJ Harber
Project Manager
Noel Toomey
Engineer
James Scott
Customer Success
Lee Porter
Installs
David Hedges
Customer Success
Development & Platform team
Donal Phipps
Head of Applied AI
Ken Hughes
Head of Development
Adrian Patrascu
Head of Devops
Adam Gelder
Senior Developer
Cory Withers
Senior Developer
Nisar Yaqoob
Senior Developer
Tim Hawkes
Senior Developer
Mike Blakeway
Senior Developer
Jawad Anwar
Senior Developer
Hira Iqbal
Senior Developer
Kris Harris
DevOps Engineer
Shivani Sansuddi
Developer
Amulya Togaru
QA and Testing
Sales & Partnerships team
Giles Houston
Chief Collaboration Officer
Matt Moore
GM Americas
Bob Shears
Business Development
Steve Peck
AI Solutions Pre-Sales
Christian Hughes
Sales
John Corr
Sales
Phillip Reynolds
Pre-Sales Technical
Will Emm
MD Americas
Chloe Emm
Chief Growth Officer
Will Arnold
Sales Director
James Emm
Business Development Director
Security & Compliance team
Patrick Rankine
Chief Information Officer
Jonny Bird
Information Specialist
Marketing, finance & legal team
Nargas Forster
Business Operations & Finance
Laura Waterton
Marketing
Piers Clayden
General Counsel
Samantha Farmer
Business Operations
Lisa Mayes
Finances