Oak Innovation transition

Oak Innovation is now part of Subphonic.

The product you know. A stronger team behind it.

ClarifyGo is now Subphonic Focus. Your Microsoft-certified compliance recording capability is unchanged, and now sits alongside intelligent transcription and conversation analytics. Existing relationships and commercial arrangements continue under Subphonic.

Where would you like to go?

Find what you need

Already selling or using ClarifyGo?

ClarifyGo is now Subphonic Focus. Your account, certifications and support arrangements continue. Find partner resources and your account team here.

Go to partner resources

Looking for compliance recording?

Subphonic Focus delivers Microsoft-certified compliance recording, intelligent transcription and conversation analytics for regulated voice environments.

Explore Subphonic Focus

Subphonic Focus

What ClarifyGo customers now have access to

Subphonic Focus retains full Microsoft-certified compliance recording across Microsoft Teams, contact centre platforms and traditional telephony. It also adds transcription and conversation intelligence to make recorded conversations searchable, reviewable and analysable at scale.

Core capability

  • Microsoft-certified compliance recording for Teams and voice environments
  • Secure, auditable archiving with configurable retention and access controls
  • Intelligent transcription, accurate and automatically applied
  • Conversation analytics across large call volumes
  • Implementation and ongoing support from an experienced delivery team
Subphonic Focus Explore the full Focus page for capability, roadmap and deployment detail. Find out more
Focus - Conversation Intelligence
Calls recorded today 1,847
Compliance rate 99.8%

Call 4821, 14:32, Agent Sarah M.

I'd like to confirm the payment terms before we proceed with the order. Can you walk me through the options available?

Compliance flagged

Call 4820, 14:18, Agent James T.

The renewal date is the 15th. I'll send the confirmation across now and copy in your account manager.

Archived

The broader picture

Oak Innovation, now part of something broader

Subphonic helps organisations turn conversation data into structured insight across compliance recording, conversation intelligence and compliant payment capture.

Focus

Microsoft-certified compliance recording with intelligent transcription and analytics.

Transact

PCI DSS compliant payment capture over voice and digital channels.

Voice and AI delivery

Telephony and voice AI expertise from implementation to ongoing optimisation and support.

Talk to us

Support for existing customers and new teams

See Focus in action

Book a 30 minute demo. We will show you compliance recording, transcription and analytics for your environment.

Book a demo

Speak to someone now

Got a question, want to know more, or need to understand the why and how? Ask our Subphonic AI or talk directly to a member of the team via the same chat.